Our Privacy Policy

Long Meadow Campsite is committed to working in accordance with the General Data Protection Regulation and with the highest standards of ethical conduct in protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Long Meadow Campsite of New Park, Brockenhurst, SO42 7QH. Any queries or concerns can be addressed directly to our Information Privacy Officer here at Long Meadow Campsite – Sophie Rudderham – sophie@newforestshow.co.uk.

Information We Collect From You

We collect and process the following data about you:

Information that you provided by completing forms on our website – www.longmeadowcampsite.com (our site). This includes information provided at the time of subscribing to our newsletter or requesting further information on the services we provide. (Full Name, Job Title, Contact Addresses, Email Addresses, Contact Telephone Numbers). Details of your visits to our website and the resources/pages that you access.

 

How we you use your information

Depending on the type of information and the way we received it, we may use your information for a number of purposes including:

  • To contact you (for example, to answer a query you have)
  • To provide you with information relating to our products and services
  • To notify you about any changes to our service
  • To improve our website

Your information is always confidential and is never used for any other purpose without your permission. We never sell or rent your personal information to any third parties.

 

IP Address

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

 

Cookies

Cookies may be used to record information about your online preferences and allow us to identify you as you travel around our site, which enables us to track what pages you have looked at. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of a website’s features. Check the “Help” menu of your browser to learn how to change your cookie preferences.

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. They also are used to identify you as you browse our sites.

Please note that during your visits to our website you may notice some cookies that are not related to longmeadowcampsite.com. When you visit a page with content embedded from, for example, YouTube you may be presented with cookies from this website. longmeadowcampsite.com does not control the dissemination of these cookies. You should check the third party websites for more information about these.

How do I change my cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

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We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
We also use a number of Google Analytics Advertising Features, including display, remarketing and interest-based advertising features. We may use first-party cookies (or other first-party identifiers) and third-party cookies (or other third-party identifiers) together.
Visitors can opt out of the Google Analytics Advertising Features through Ads Settings, Ad Settings for mobile apps or any other available means (for example, the NAI’s consumer opt out). You can find Google Analytics’ for the web here: https://tools.google.com/dlpage/gaoptout.
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Zoho SalesIQ is our live chat partner and uses cookies to report visitor interactions on our website. These cookies i) allow us to identify our website visitors and ii) collect visitor details such as Internet Protocol address, browser type, browser language, referring URL, files accessed, time zone and operating system. We use the information collected to maintain the quality of our website, improve visitor engagement and for general statistical purposes.
Once SalesIQ identifies the visitor, a unique key representing the visitor will be stored in the browser cookie. This unique key will be used by SalesIQ to identify the visitor during future visits. Visitors can change the settings to block cookies or to alert them when cookies are being sent to their devices.
Tripadvisor TAUD, CM, TATravelInfo, TART, PMC, ServerPool, SRT, TASession, TACds These cookies are owned by Trip Adviser and they use them to provide you with travel information and ads based on the preferences you gave them when you looked at their content.
Bookings Gempark ASP.NET_SessionId When you navigate to the site, the server establishes a unique session for you that lasts for the duration of your visit. For each session, ASP.NET maintains session state information where applications can store userspecific information. ASP.NET must track a session ID for each user so that it can map the user to session state information found on the server. By default, ASP.NET uses a nonpersistent cookie to store the session state.The information stored on the server will remain in the server’s memory until the session is either explicitly removed or expired (by default a session expires after 20 minutes of inactivity). The cookie itself contains no personal information.

Where We Store Your Personal Data 

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps necessary to ensure that your data istreated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.

 

Disclosure of Your Information

Where you have subscribed to our services we may disclose your personal information to third parties only in the following circumstances:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

If Long Meadow Campsite, or substantially all of its assets are acquired by a third party, in which case personal data held by Long Meadow Campsite about Long Meadow Campsite clients will be one of the transferred assets;

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation;

To analytics and search engine providers that assist us in the improvement and optimisation of our website. 

Your Rights

Unless we explain otherwise to you, we will hold your personal information based on the following criteria:

For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations;

For as long as we provide services to you;

Our retention periods are in line with legal and regulatory requirements or guidance.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at sophie@newforestshow.co.uk

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we will explain at that time if they are engaged or not.

  • The right of data portability is only relevant from 25thMay 2018:
  • The right to be informed about the processing of your personal information;
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
  • The right to object to processing of your personal information;
  • The right to restrict processing of your personal information;
  • The right to have your personal information erased (the “right to be forgotten”);
  • The right to request access to your personal information and to obtain information about how we process it;
  • The right to move, copy or transfer your personal information (“data portability”);

Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you;

You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/. You can contact us using the details below.

Any queries or concerns can be addressed directly to our Information Privacy Officer here at Long Meadow Campsite – Sophie Rudderham – sophie@newforestshow.co.uk

 

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and where appropriate, notified to you by e-mail.

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